Ajola Terms and Conditions

Effective date: October 17, 2026. These Terms replace the Ajola Terms of Service dated March 8, 2026.

1. About Ajola

Ajola LLC, a Georgia limited liability company ("Ajola," "we," "us"), operates an online marketplace at enjoyajola.com (the "Platform") where people planning events ("Hosts") discover and book independent event service providers ("Vendors"), such as DJs, decorators, caterers, venues, photographers, and entertainers.

1.1 What Ajola is responsible for. Ajola's responsibilities are limited to the following:

• Operating the Platform where Vendors list services and Hosts find and book them
• Processing booking payments through our payment processor, Stripe
• Holding Host payments and releasing them to Vendors as described in Section 5
• Operating the badges and points described in Section 6.11
• Providing support for questions about accounts, bookings, and payments

1.2 What Ajola is not responsible for. Ajola is a technology platform, not an event services provider. Ajola:

• Is not a party to the service agreement between a Host and a Vendor
• Does not perform, supervise, direct, or control any Vendor's services
• Does not employ Vendors, and Vendors are not Ajola's agents or partners
• Does not represent, act as agent for, or owe any fiduciary duty to any Host or Vendor
• Does not guarantee or endorse any Vendor, Host, listing, or service
• Is not responsible for the conduct of any Host, Vendor, or guest, on or off the Platform
• Is not responsible for event safety, venue conditions, permits, food safety, equipment, personal injury, or property damage arising from an event or service

1.3 Payment collection. Each Vendor appoints Ajola as its limited payment collection agent solely to accept payment from Hosts on the Vendor's behalf. A Host's payment to Ajola satisfies the Host's payment obligation to the Vendor for that booking. This appointment does not make Ajola the agent of any party for any other purpose.

1.4 Host due diligence. Hosts are responsible for their own due diligence before booking. This includes reviewing the Vendor's profile, portfolio, reviews, and badges, asking the Vendor questions, confirming the Vendor holds any licenses, permits, or insurance your venue or event requires, and deciding whether the Vendor is right for your event. Badges and points reflect defined activity criteria and are not a guarantee.

1.5 Vendor due diligence. Vendors are responsible for their own due diligence before accepting a booking. This includes reviewing the booking details, the event location and type, and the Host's information, asking the Host questions, and declining any booking you are not comfortable performing or that you cannot perform safely or lawfully.

1.6 Your choice and your risk. Each decision to book or accept a booking is made solely by the Host and the Vendor. To the fullest extent permitted by law, you assume the risks of interacting with other users and of attending, hosting, or performing at any event.

2. Acceptance of these Terms

By creating an account, making a booking, or accepting a booking or payment through the Platform, you agree to these Terms and our Privacy Policy. If you do not agree, do not use the Platform.

Hosts must agree to these Terms at checkout before paying for a booking. Vendors must agree to these Terms when creating a Vendor account and before receiving any payout. We record the date, time, and version of the Terms you accepted.

3. Accounts and eligibility

• You must be at least 18 years old and able to form a binding contract to use the Platform.
• You agree to provide accurate, current, and complete information, and to keep it up to date.
• You are responsible for keeping your login credentials secure and for all activity on your account.
• One person or business may not create multiple accounts to avoid fees, reviews, or a suspension.
• We may refuse, suspend, or close any account that violates these Terms, poses a risk to other users or to Ajola, or is involved in fraud.

4. Bookings, fees, and payments (Hosts)

4.1 Booking. A booking is confirmed when the Vendor accepts it and your payment succeeds. The booking details shown at checkout (service, date, time, location, and price) form the agreement between you and the Vendor.

4.2 Accurate event details. You are responsible for giving the Vendor accurate event details and reasonable access to the venue at the agreed time. A Vendor's failure to perform caused by inaccurate details or lack of access is not a failure to deliver.

4.3 Price and fees. For each booking you pay: (a) the Vendor's service price; (b) a buyer transaction fee equal to 7% of the service price; and (c) a $2.00 platform fee, charged once per booking. Each is shown as a separate line before you pay. Applicable taxes, if any, are shown at checkout. Ajola may change its fees for future bookings by updating these Terms; the fees shown at checkout apply to that booking.

4.4 Payment collection. Ajola collects payment on behalf of the Vendor. Payments are processed by Stripe, Inc. Ajola does not store your full card details. Your payment will appear on your statement as Ajola.

4.5 Funds held by Ajola. Ajola holds your payment and releases the Vendor's share only as described in these Terms: for a completed booking under Section 5.2, and for a booking you cancel under Section 6.13.

4.6 Booking outside the Platform. You agree not to arrange or pay for services with a Vendor you found on Ajola outside the Platform in order to avoid fees. Payments made outside the Platform are not protected by these Terms, delivery confirmation, or refunds.

4.7 Deposits and balance payments. At booking you may pay a deposit of 30% of the service price, plus the 7% buyer transaction fee on that amount and the $2.00 platform fee, or you may pay the full amount at once. If you pay a deposit, the remaining service price plus the 7% buyer transaction fee on it (the "balance") is due 14 days before the event. If you book at or within 14 days before the event start, you must pay the full amount at booking; the deposit option is not available. Before the due date, Ajola will email you a link to pay the balance and send reminders. If the balance is still unpaid on the due date, Ajola will automatically charge it to the payment method you used for the deposit, unless you have told Ajola to use a different payment method. At checkout, Ajola shows the balance amount, the due date, the payment method that will be charged, and the deadline after which an unpaid booking may be cancelled, and asks for your explicit authorization to save that payment method and charge it for the balance when you are not present. Ajola records your authorization, including its date, time, and version. Saving a payment method does not guarantee that the charge will succeed, and your bank may require you to return and approve the payment.

4.8 Failed balance payments. If the balance charge fails, you have a full 72 hours from that failure to pay. Ajola will email you after each failed attempt. Where your bank and Ajola's payment processor permit, Ajola may try the charge again about 24 hours after the failure and once more before the 72-hour deadline. If your bank requires you to approve the payment, or indicates that the charge should not be retried, Ajola will send you a secure payment link to approve the payment or use another payment method instead. When the 72 hours end, Ajola first checks whether a payment is processing or unresolved and will not cancel the booking while it is. If the balance is still unpaid, the booking is treated as a cancellation by you at that time under the cancellation policy saved at booking (Section 5.5), based only on what you have paid. The unpaid balance is cancelled, and you do not owe any additional amount for unpaid service.

4.9 Before you book. Please review the vendor's details, confirm what's included, and check the cancellation policy before booking. Ajola helps arrange your booking, but we can't guarantee every service or prevent every disruption. If plans change, contact us and we'll help with the options under your booking's policy. A Vendor may add its own service terms or contract to a listing, but if they conflict with these Terms, these Terms and the listing's Ajola cancellation policy control (Section 6.17).

5. Completion confirmation, cancellations, and refunds

5.1 Completion confirmation. Within 48 hours after your event ends, Ajola will send both you and the Vendor an automated prompt by email and in your Ajola account. The prompt asks only whether the agreed service was completed within a reasonable time during your event. It is not a rating of quality or satisfaction; you can share those opinions in a review of the Vendor.

5.2 Confirmation window and payout release. You have 48 hours after the prompt is sent to report a completion problem. If you do not report one, Ajola may release the Vendor's payout only if there is no dispute, no conflicting response from the Vendor or other facts in conflict, and no other hold on the booking or the Vendor's account. A response confirming completion does not release the payout early while conflicting responses or facts remain unresolved. "Release" means Ajola sends the payout to the Vendor's Stripe account; it does not mean the money has arrived in the Vendor's bank. Once a payout is released, Ajola may be unable to recover it.

5.3 Reporting a problem. If you report that a service was not delivered or was only partially delivered, Ajola will pause the Vendor's payment and ask you and the Vendor factual questions, such as whether the Vendor arrived and what was not provided. You agree to answer truthfully and provide available evidence such as photos or messages.

5.4 Ajola's decision. If the Host and Vendor disagree about whether a service was completed, Ajola holds the disputed payout, asks both of you for evidence, and aims to decide within about 5 business days whether to release the payout, release part of it and refund the rest, or refund the Host. If evidence is missing, Ajola will tell both of you that more time is needed. Ajola's decision is based on whether the service was delivered, not on quality or lateness, unless the Vendor arrived after your event ended. Ajola's decision does not limit any rights you or the Vendor have under law, with your bank or card issuer, or against each other.

5.5 Cancellations by Hosts. Each Vendor chooses one of the cancellation policies below for their listing. Moderate is the default. The policy is shown on the listing and at checkout before you pay, and the policy shown when you book applies to that booking. Time is counted in 24-hour days before the exact event start time, shown in the event's local time zone. If you cancel exactly at a cutoff, the more generous stage applies.

How a Host-cancellation refund is calculated. Refunds are based only on what you have actually paid, never on an unpaid balance. (a) Full-refund stage: you receive all service money you have paid. (b) Deposit stage: the Vendor keeps 30% of the full agreed service price, but never more than the service money you have paid, and you receive the rest of the service money you paid. (c) Final stage: the Vendor keeps all service money you have paid. In every stage, you also receive the 7% buyer transaction fee on the service money refunded to you. The $2.00 platform fee is not refunded. A refund is reduced only by the Processing Costs attributable to that refund (Section 5.8); if no refund is due, nothing is deducted. Any unpaid balance is cancelled, and cancelling never creates a debt for unpaid service.

Example. For a $100 service paid in full ($109 total): in the full-refund stage you receive $107 less Processing Costs; in the deposit stage you receive $74.90 less Processing Costs and the Vendor keeps $30; in the final stage you receive $0 and the Vendor keeps $100. If you paid only the $34.10 deposit: in the full-refund stage you receive $32.10 less Processing Costs; in either later stage you receive $0, the Vendor keeps $30, and the unpaid $70 service balance and $4.90 buyer transaction fee are cancelled.

5.6 Cancellations by Vendors. If a Vendor cancels a confirmed booking, or does not provide the service, for any reason other than a Force Majeure Event (Section 5.9), you receive a cash refund of all service money and the related buyer transaction fee you have paid, with no Processing Costs deducted. The $2.00 platform fee is retained. Any unpaid balance is cancelled. A last-minute Vendor cancellation is not a Force Majeure Event on that basis alone, and Ajola will not require you to accept a credit instead of a refund. Where possible, Ajola may also help you find a replacement Vendor.

5.7 Chargebacks and your other rights. If you have a problem with a booking, please contact Ajola first at contact@enjoyajola.com so we can help. Nothing in these Terms limits any rights you have under law or with your bank or card issuer, including the right to dispute a charge. If you file a chargeback in bad faith, such as for a service you confirmed was completed, Ajola may suspend your account. Ajola may provide your booking records, completion responses, and acceptance of these Terms to your bank or to Stripe in response to a chargeback.

5.8 Platform fees and Processing Costs. The $2.00 platform fee is charged once per booking and is non-refundable, except that it is included in an Ajola credit under Section 5.9. The 7% buyer transaction fee follows the service money: it is refunded in proportion to any service money refunded. "Processing Costs" means the actual card processing costs Ajola pays on a booking's payments and cannot recover when a payment is refunded. Processing Costs are counted once across all payments for a booking, including deposit and balance payments, apply only to the amount refunded, are confirmed from Ajola's payment processor records, and are never charged to a Host when no refund is due. They are allocated as follows: (a) a refund after a Host cancellation under Section 5.5 or 5.10 is reduced by the Processing Costs attributable to that refund; (b) when a Vendor cancels under Section 5.6, the Host's refund is not reduced, and the Vendor pays the Processing Costs attributable to the refunded money under Section 6.9; and (c) a cash refund under Section 5.9 is reduced by the Processing Costs attributable to that refund.

5.9 Cancellations due to Force Majeure Events. A "Force Majeure Event" is a documented event outside the reasonable control of both the Host and the Vendor that makes the event or service impossible, unsafe, or unlawful, such as severe weather, natural disaster, fire, closure of the venue by its owner or a government authority, or a government order. If a booking is cancelled because of a Force Majeure Event, Ajola will offer the Host a choice between (a) an Ajola credit equal to the exact full amount paid for the booking, including the platform fee, valid for 12 months after it is issued; and (b) a cash refund of the service money and related buyer transaction fee paid, less the Processing Costs attributable to that refund, with the $2.00 platform fee retained. If the Host does not choose, Ajola will send email reminders 30, 60, and 90 days after the choice is offered. If the Host has not chosen 90 days after the choice is offered, Ajola will automatically issue the Ajola credit in (a), valid for 12 months after it is issued. Credits have no cash value and cannot be transferred. Subject to applicable law, any credit not used within 12 months after it is issued expires and is forfeited. Any unpaid balance on the original booking is cancelled. A booking receives either a credit or a cash refund, never both. The original Vendor receives no payout for the booking and is not charged a cancellation fee or penalty. For example, for a $100 service paid in full, the credit is $109; if only the $34.10 deposit was paid, the credit is $34.10.

5.10 Host cancellation requests accepted by the Vendor. There is no separate mutual-cancellation policy. If a Host asks to cancel and the Vendor accepts, the cancellation is a Host cancellation under Section 5.5. The cancellation policy saved on the booking sets the most service money the Vendor may keep; the Vendor may agree to keep less, which increases the Host's refund. The refund, the related buyer transaction fee, the retained $2.00 platform fee, and Processing Costs follow Sections 5.5 and 5.8. Ajola's Vendor fees apply to the service money the Vendor actually keeps (Section 6.7), and that amount is released as described in Section 6.13.

5.11 How cancellations are classified. Cancellations are classified by who cancels. A cancellation requested by a Host is a Host cancellation under Section 5.5 or 5.10. A cancellation by a Vendor, or a Vendor who does not provide the service and did not cancel in advance, is a Vendor cancellation under Section 5.6, unless Ajola agrees, based on documentation such as weather alerts, venue notices, or government orders, that a Force Majeure Event under Section 5.9 applies. A last-minute Vendor cancellation is not a Force Majeure Event on that basis alone.

6. Vendor terms

6.1 Independent business. You operate as an independent business, not as an employee, agent, or partner of Ajola. You control how you perform your services and are solely responsible for them, including quality, safety, equipment, staff, and any subcontractors.

6.2 Licenses, permits, and insurance. You are responsible for holding all licenses, permits, and insurance required by law for your services (for example, food service permits for caterers). Any documents you upload must be valid and current, and you must update them before they expire.

6.3 Listings. Your profile, photos, prices, and service descriptions must be accurate and must show your own work. You may not list services you cannot provide.

6.4 Accepting bookings. When you accept a booking, you agree to provide the service as described at the agreed date, time, and location. You must keep your calendar and availability current.

6.5 Payment onboarding. Before you can accept bookings or receive payouts, you must complete payment onboarding with Stripe, Ajola's payment processor, including the identity and bank account information Stripe requires.

6.6 Stripe Connected Account Agreement. Payment processing for Vendors on Ajola is provided by Stripe and is subject to the Stripe Connected Account Agreement, which includes the Stripe Terms of Service. By agreeing to these Terms or continuing to operate as a Vendor on Ajola, you agree to be bound by Stripe's agreement as Stripe may update it. You agree to give Ajola accurate and complete information about you and your business, and you authorize Ajola to share it and your transaction information with Stripe.

6.7 Vendor fees. Ajola deducts from each payout (a) a vendor transaction fee of 6% of the service money paid out to you, and (b) a $2.00 vendor platform fee, charged once per booking. These fees are deducted only from a payout; if you receive no payout for a booking, they do not apply. The vendor transaction fee follows the service money you keep after any refund. The $2.00 vendor platform fee is non-refundable. Except as described in Section 6.9, Ajola covers payment processing and payout costs, and no other fees are deducted from your payout. The Vendor Reserve in Section 6.15 is held for you, not charged as a fee. Ajola may change Vendor fees for future bookings by updating these Terms with at least 30 days' notice.

6.8 Payouts. For a completed booking, Ajola releases your payout as described in Section 5.2. When a Host cancels, any service money you keep is released as described in Section 6.13. Disputed or unresolved amounts stay on hold until Ajola completes its review under Section 5.4. Release means Ajola sends the payout to your Stripe account; Stripe then sends it to your bank on Stripe's payout schedule. You will be asked to confirm completion after each event.

6.9 Cancellations by Vendors. If you cancel a confirmed booking, or do not provide the service, for any reason other than a Force Majeure Event (Section 5.9), the Host receives the refund described in Section 5.6, you receive no payout for that booking, and you owe Ajola (a) the actual Processing Costs attributable to the money refunded to the Host (Section 5.8), plus (b) a $25.00 cancellation penalty. The Host's $2.00 platform fee is not added to what you owe. For example, if the Host paid $1,072 for a $1,000 service and the card processing cost on that payment was $31.39, the part attributable to the $1,070 refunded is $31.33, so you owe $56.33. As permitted by law, Ajola may apply your Vendor Reserve (Section 6.15) or other amounts it holds for you toward what you owe, send you an invoice for any remainder, due within 14 days, and, until the amount is paid, hide your listings, block new bookings, and pause your payouts. Ajola reviews any amount still unpaid 60 days after it was due; Ajola does not automatically send unpaid amounts to collections, close your account, or write off the amount without a separate review. A Vendor cancellation may also affect your points and badges under Section 6.11. If you believe a Force Majeure Event caused the cancellation, tell Ajola when you cancel and provide any documentation Ajola requests.

6.10 Refunds, chargebacks, and recovery. If a Host is refunded, or a chargeback is decided against a booking, after you have been paid, you agree to repay the amount owed. Ajola may reverse the transfer to your Stripe account, deduct the amount from future payouts, or seek repayment from you directly.

6.11 Badges and points. Ajola uses a points system and two badges, Trusted Vendor and Top Vendor. Points: +10 for each completed booking; +5 when that booking receives a 4 or 5 star review; -15 for a Vendor cancellation; -25 for a booking found unfulfilled after review; and -10 for a dispute decided against you. A single booking receives only its largest applicable deduction. Cancellations due to a Force Majeure Event carry no deduction, and no points are deducted for an accusation that has not been resolved. Each award or deduction is counted once, and points do not expire. Trusted Vendor requires at least 40 points and at least 3 completed bookings. Top Vendor requires at least 100 points and at least 10 completed bookings. A badge is removed if your points fall below its threshold. Badges and points reflect these activity criteria only. They are not an Ajola certification of identity, licensing, insurance, safety, or service quality, and they are separate from reviews and from Stripe's payment-account checks.

6.12 Taxes. You are responsible for reporting your income and paying any taxes owed on your earnings. Ajola or Stripe may issue tax forms such as Form 1099-K where required by law.

6.13 Choosing a cancellation policy; Host cancellations. You must choose one of Ajola's cancellation policies in Section 5.5 for each listing. Moderate is the default if you do not choose. A change to your policy applies only to new bookings. When a Host cancels, any service money you keep under Section 5.5, less the fees in Section 6.7 and any amount you owe under these Terms, is released shortly after the cancellation is confirmed, without waiting for the event or a completion check. Disputed or unresolved amounts stay on hold. In the full-refund stage, you receive no payout. This retained service money is separate from the cancellation penalty in Section 6.9. If you accept a Host's cancellation request, you may agree to keep less than the policy allows (Section 5.10).

6.14 Deposits. Hosts may pay a 30% deposit at booking with the balance due 14 days before the event (Section 4.7). Refunds and amounts you keep are based only on what the Host has actually paid. If a booking is cancelled before the balance is paid, the unpaid balance is cancelled and is not owed to you.

6.15 Vendor Reserve. Ajola holds up to $25.00 from your first eligible payout as a one-time refundable reserve of your earnings ("Vendor Reserve"). Your first eligible payout is the first positive payment to you that is ready to be released after fees. If that payout is less than $25.00, Ajola holds the available amount and tops up the Vendor Reserve from your later eligible payouts until it reaches $25.00. The Vendor Reserve is not a fee and not an additional penalty. Ajola applies it only toward amounts you owe under these Terms, such as amounts owed under Section 6.9. If any of it is used, Ajola restores it to $25.00 from your later eligible payouts. When you close your account in good standing, with nothing owed and no unresolved bookings, refunds, or disputes, Ajola returns the full remaining Vendor Reserve to you and pays any cost of sending it. The Vendor Reserve does not earn interest.

6.16 Inactive accounts and unclaimed funds. If your Vendor account has no meaningful activity for 3 years, Ajola will begin a 90-day claim window for any Vendor Reserve or other funds Ajola holds for you. Meaningful activity means an authenticated login or an action you take, such as managing a listing, responding to a booking, receiving a payout, or claiming funds; automatic system emails do not count. Ajola will email you when 90, 60, and 30 days remain in the window, show the amount, and explain how to claim it or have it returned. Funds that remain unclaimed after the window are handled as required by applicable law, including any unclaimed property reporting or remittance, and are not treated as Ajola's revenue. Ajola records these funds separately as amounts owed to Vendors and keeps records of account activity, notices, claims, returns, and how unclaimed funds were handled. This reminder process does not replace any deadline set by law.

6.17 Your service terms and contracts. You may add service-specific terms to your listing and upload your own service contract. They may not override these Terms. If they conflict with these Terms, these Terms control, and the Ajola cancellation policy chosen for the listing always controls cancellations, refunds, and Ajola's payment and payout processing.

7. Reviews and content

7.1 Reviews. Hosts may review Vendors after a completed booking. Reviews must be honest, based on your own experience, and free of hateful, threatening, or private information. Reviews are separate from delivery confirmation and do not affect payouts.

7.2 No manipulation. You may not write reviews for yourself, offer anything of value in exchange for a review, or pressure anyone to change or remove a review.

7.3 Your content. You keep ownership of the photos, text, and other content you post. You give Ajola a non-exclusive, royalty-free, worldwide license to use, display, and reproduce that content to operate and promote the Platform, including on social media. You confirm you have the right to post it.

7.4 Removal. Ajola may remove any content that violates these Terms or the law.

8. Prohibited conduct

You agree not to:

• Provide false information, impersonate anyone, or create fake accounts or bookings
• Use the Platform for any illegal service or activity
• Arrange payment outside the Platform to avoid fees (Section 4.6)
• Harass, threaten, or discriminate against any Host, Vendor, or Ajola team member
• Submit false delivery reports or file chargebacks in bad faith
• Scrape, copy, or interfere with the Platform, or attempt to access other users' accounts
• Use Ajola's name or brand without written permission

Vendors may not offer any service that is illegal where it is performed, or that appears on Stripe's Prohibited and Restricted Businesses list, unless Stripe has approved it in writing.

Violations may result in removal of content, loss of badges, withheld payouts where permitted by law, or suspension or termination of your account.

9. Disputes between Hosts and Vendors

Hosts and Vendors should first try to resolve issues directly through Ajola messaging. Ajola's role in a delivery dispute is limited to deciding how to handle the payment it holds (Section 5.4). Ajola is not responsible for resolving other disagreements between Hosts and Vendors, such as quality or lateness.

Release. To the fullest extent permitted by law, you release Ajola, its owners, and team members from any claims, demands, and damages of every kind arising out of or connected with a dispute between you and another Host or Vendor, or with any event or service booked through the Platform.

10. Disclaimers

The Platform is provided "as is" and "as available." Ajola does not guarantee the quality, safety, legality, or timing of any Vendor's services, the accuracy of listings, or that the Platform will be uninterrupted or error free. Badges and points reflect defined activity criteria and do not guarantee any Vendor's performance.

11. Limitation of liability

To the fullest extent permitted by law, Ajola is not liable for any indirect, incidental, special, consequential, or punitive damages, lost profits, lost revenue, personal injury, property damage, emotional distress, or loss of data arising from your use of the Platform, any interaction with another user, or any event or service, whether based on contract, negligence, or any other legal theory, even if Ajola was advised of the possibility.

Ajola's total liability for all claims relating to the Platform will not exceed the greater of (a) the fees Ajola received from you in the 12 months before the event giving rise to the claim, or (b) $100. These limits do not apply where the law does not allow them, such as for Ajola's fraud or willful misconduct.

12. Indemnification

You agree to defend and hold harmless Ajola, its owners, and team members from claims, losses, and expenses (including reasonable legal fees) arising from your breach of these Terms, your content, or, for Vendors, the services you provide.

13. Privacy

Our Privacy Policy explains how we collect, use, and share personal information, including sharing information with Stripe to process payments and complete Stripe's payment-account checks. It is available at enjoyajola.com/privacy.

14. General terms

14.1 Governing law and disputes with Ajola. These Terms are governed by the laws of the State of Georgia, without regard to conflict of law rules. Before starting any legal claim against Ajola, you agree to send a written notice to contact@enjoyajola.com describing the dispute and the relief you want, and to try to resolve it informally for 30 days. If the dispute is not resolved informally, it will be decided exclusively by the state or federal courts located in the State of Georgia, and you and Ajola consent to the jurisdiction of those courts.

14.2 Changes. We may update these Terms. We will post the updated version with a new effective date and notify account holders of material changes by email. Continuing to use the Platform after changes take effect means you accept them. Bookings already confirmed remain under the Terms in effect when they were made.

14.3 Termination. You may close your account at any time by contacting contact@enjoyajola.com (or in your account settings, once that option is available). Bookings already confirmed, and any amounts owed, survive closure. Sections 5, 6.9, 6.10, 6.15, 6.16, and 9 to 14 survive termination.

14.4 Entire agreement. These Terms and the Privacy Policy are the entire agreement between you and Ajola about the Platform. If any part is found unenforceable, the rest remains in effect.

14.5 Electronic communications. You agree to receive communications from Ajola electronically, by email and in your Ajola account, and that electronic agreements and notices have the same effect as signed paper ones.

14.6 Force majeure. Ajola is not liable for any delay or failure caused by events beyond its reasonable control, such as severe weather, natural disasters, power or internet outages, pandemics, government orders, or failures of third-party services including payment processors. Cancellations and refunds for bookings affected by such events follow Section 5.9.

14.7 Suspension. Ajola may suspend or limit any account, listing, booking, or payout if we reasonably believe it involves fraud, a violation of these Terms or the law, a safety risk, or a risk of financial loss to Ajola or other users, or if our payment processor requires it.

14.8 Contact. Ajola LLC, 1700 Northside Drive NW, Suite A7 PMB 3756, Atlanta, GA 30318. Email: contact@enjoyajola.com.